Contactual was founded in 2000 by call center technology visionaries determined to improve customer service. They saw the advent of software as a service and the dramatic adoption of voice over IP as an opportunity to provide a far better approach to customer care and to end customer frustration. Today, Contactual’s innovative ondemand software incorporates multiple communications channels – phone, VoIP, voicemail, email and Web chat – into one easytouse routing, queuing and tracking system that accommodates centralized contact centers or those with agents distributed anywhere in the world.

Address: 959 Skyway, Suite 350 San Carlos, CA 94070 United States
Telephone: 1-877-725-2621
Fax: 1-650-292-8613
Website: http://www.contactual.com/