Is your organization struggling with customer complaints, rising costs and inefficient processes? We understand your pain.As the worlds leading authority on customer contact center and vendor management operations, we continue to define the industry standards for call center excellence. Our COPC® Family of Standards is the industrys only proven set of global best practices designed to slash costs, improve efficiency, boost client satisfaction and build the bottom line. Since 1996, COPC Inc. has helped more than 1,000 organizations in 50 countries maximize their operations and transform their cultures for a winning competitive advantage.

Address: 1717 West Sixth St., Ste. 105 Austin, TX 78703
Telephone: 512-225-0544
Fax: 512-225-0527
Website: http://www.copc.com/