Home » Call Centers and Telecommunications » Call Center Customer Service » Customer Service Consulting » Strategic Contact Customer Service Consulting in Call Centers Business Directory

Strategic Contact in Consulting Services Providers Directory

Contact centers today face many challenging situations: making decisions on call center outsourcing, migrating to VoIP, consolidating or expanding centers, designing a virtual call center, building a solid information technology plan for the future, and much more. We recognize many companies need to bring in thirdparty experts to help them introduce new initiatives or optimize the strategic value of their technology and operations.The team at Strategic Contact combines more than 100 years of experience with contact centers large and small. Weve been on the front lines helping companies plan for change and growth, evaluate new technologies and services, revamp and reorganize their operations and processes, develop outsourcing and virtual call center programs, and conduct business case analysis.Whatever project were working on – whether for a Fortune 500 or a small to medium business – clients rely on our thoughtful perspective and empowering approach to drive results. By leveraging our years of experience and proven methodologies, we bring value to any project with our depth and breadth of knowledge.The bottom line? Strategic Contact is an independent consulting firm that loves contact centers and the interesting challenges they offer. We provide unbiased, objective perspectives based on our deep experience with operations, organizations, processes and technologies.We take great pride in our ability to exceed client expectations by taking a partnership approach, working closely with clients to achieve their business goals through meticulous planning and execution of projects.

Address: 9510 SW 151st Avenue Beaverton, OR 97007
Telephone: 503-579-8560
Fax: 503-579-8657
Website: http://www.strategiccontact.com/index.asp