The business of Offshore Outsourcing. We specialize in Customer Contact and Call Center Services. Although we operate Internationally, Pacific ConneXion retains its corporate office At Operationally, Pacific ConneXion maintains in opscenter, or call center, overseas in the Philippines in one of the major Central Business Districts CBD of Manila. Our stateofthe art Customer Contact Center is located atThrough our offshore customer contact center, we are able to substantially cut back on our operating costs and pass that savings on to our clients. Furthermore, we do this with no degradation in the quality of services, but rather an enhancement upon the skills and technology.With our operational requirements in the Philippines, we are able to provide topnotch facilities and services to our clients while maintaining excellent working relationships with them, typically, here in the United States but abroad as well.Is an offshore outsourcer of both inbound and outbound call center support solutions. Offshore Outsourcing with Pacific Connexion is a cost effective alternative to onshore or nearshore services due to its Philippinebased operations. Pacific Connexion provides services such: Help Desk, Customer Service, Order Taking, Answering Service, Telemarketing, Survey Taking, Chat Support, Email Support, etc. Furthermore, Pacific Connexion maintains a BPO Business Process Outsourcing Division that is capable of Web Design & Development, Software Development, Medical & Legal Transcription, Data Entry & Encoding and more.Through our various partnerships with the industry’s leaders in elecommunications and CTI CRM technologies, PCX is able to provide you and your customers with a versatile multichannel contact center. Via the phone, email and web, PCX customer care specialists will be available to support all your customer’s inbound inquiries or will provide for all your outbound call requirements.

Telephone: 1.800.314.0729
Website: http://www.pacificconnexion.com/