One of Americas finest call centers, has been providing a wide array of professional call center services for over 25 years. Torcom is the answer to your order taking, fulfillment, help desk, tech support and call center problems. Let our friendly, professional operators and experienced IT personnel set up and manage your accounts with precision and care. Please feel free to look around our site and see some of the services that Torcom has to offer, then fill out an information request form and let our experienced sales staff help you figure out exactly what Torcom can do for you.Torcom specializes in providing custom applications to meet the need of your customers and industry. We offer you the flexibility to design an inbound program built around your requirements, whether it be 24 hour, 7 day coverage, after hours and overflow, or emergency backup.Utilizing the Amtelco Infinity Automatic Call Distributor ACD, incoming calls are routed to the next available telephone service representative to minimize hold time. We answer with a customized, dedicated answer phrase, and capture all information on applications specific to your program. It is transparent to the caller whether we are in your facility, or off site.We are large enough to provide a wide variety of telemarketing tasks and small enough to understand your product or instructions inside and out. We can provide the type of customer service many call centers cannot. That way we do more than just take your calls; we become an extension of your business.Whether you want us to assist with lead generation, surveys or customer service calls, we are professionals. With over 25 years of experience, we understand your goals and we strive to get results. Customized scripting, consistent training and supervision, Torcom, whether inbound or outbound, is an extension of your company. We get the job done.

Address: 25 Kessel Cr,Ste.107 Madison,Wi 53711
Telephone: 800.832.4939
Website: http://www.torcom.com/