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Solutions Centergistic in Consulting Services Providers Directory

    

Centergistic Solutions helps contact centers increase productivity using the people, systems and technology they already have in place. We do this by providing Goal Achieving Metrics™, a system we developed to help contact centers gain a measurable performance lift in real time.Our awardwinning AgentView® Enterprise is the conduit for Goal Achieving Metrics and is currently running successfully in over 3,500 contact centers all over the world. AgentView´s patented collectors extract key data from all major industry PBXACDs as well as a library of other systems to deliver the optimum set of metrics necessary to provide a dramatic improvement in performance.Centergistic Solutions originated as AccountACall in 1972, one of the pioneers of the call accounting industry. In 1999 the company sold AccountACall and formed Centergistic Solutions to concentrate all its efforts and technology on serving the growing needs of the contact center industry. Today, we have offices in the U.S., Mexico and the United Kingdom. Our mission is to provide the best set of metrics possible to help you reach your performance goals. We believe this can be accomplished without spending hundreds of thousands of dollars on long, protracted technology deployments full of professional services charges every time you need assistance. At Centergistic we train your people to understand Goal Achieving Metrics and to maintain your AgentView system on your own. Of course the seasoned Centergistic team stands ready to serve you every step of the way.Our Corporate offices are located right up the street from Disneyland in Anaheim, California. We welcome you to visit us. More information can also be obtained by contacting us directly at 877 CSI5050.Welcome to Centergistic Solutions, the leading provider of Goal Achieving Metrics. In today’s challenging economy, businesses are looking to get more out of their existing resources. Every single employee must prove their worth, which means putting tools in front of the workforce that can quickly help them reach their goals. Using Goal Achieving Metrics results in

 

Address: Suite 193 St. Loyes House Bedford Bedfordshire MK40 1ZL
Telephone: +44 (0)8444 121990
Website: http://www.centergistic.com/

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