Noetica is a software development company specialising in Agile Customer Interaction Management solutions for the call centre.Our Call Centre Software SYNTHESYS™ provides the most intuitive agent guidance technology on the market by combining SOA Service Oriented Architecture and BPM Business Process Management Call Center Software techniques delivered through a unique visual logicmapping interface.Nontechnical staff can deliver complete process mapping and tailor screens for each interaction step within minutes and without any downtime. This includes intelligent call centre scripting software.Take a quick product tour now, order a brochure, send a Web Demo request or get in touch with us for more information.Unique visual environment for the creation of complex agent applications.Unified Agent Front End eliminating the use of multiple applications on the desktop.A high performance Dialer predictive, progressive, preview with unique patented technology and voice recording.CTI interfaces to over 40 different PBX platforms.A lightweight built in CRM Software and interfaces to most leading CRM systems.Inbound email processing tools seamlessly integrated with the voice channel.Broadcastbulk email and SMS campaign management.Agentcampaign performance monitoring tools...

Address: First Floor 7-11 St Johns Hill London SW11 1TN
Telephone: +44 (0)20 7326 8500
Fax: +44 (0)20 7801 9515
Website: http://www.noetica.com/