| | - The Peopleforce
To bring our innovative performance management software solution to the market to help contact center leaders manage their business utilizing objective information. In doing so, we strive to serve our customers with respect, honesty, and integrity, w ...
http://www.peopleforcellc.com/
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- The Stratasoft
Technology is important, but creating technology that gives your business a competitive edge is the real objective. That’s our goal at Stratasoft to provide software and professional services that help contact centers anywhere become more flexible, m ...
http://www.stratasoft.com/
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- The Cosmo
Mission is to optimize communication between organizations and their customers. Its systems are improving enterprise responsiveness and enhancing the customer experience while reducing costs for companies on every continent.CosmoCom is the global lea ...
http://www.cosmocom.com/
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- The Teleopti
Teleopti is one of the worlds leading providers of solutions for strategic workforce management in contact centres, as well as cost allocation and quality control of voice and IP enterprise networks.Teleopti is known for developing products with supe ...
http://www.teleopti.com/
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- Xeta Technologies
XETA Technologies was founded in 1981 with a single call accounting product designed for the lodging industry. This proprietary product gave hotels the ability to individually track and rate guest phone calls by interfacing with the hotels PBX. In 19 ...
http://www.xeta.com/
| | - The Noetica
Noetica is a software development company specialising in Agile Customer Interaction Management solutions for the call centre.Our Call Centre Software SYNTHESYS™ provides the most intuitive agent guidance technology on the market by combining SOA Se ...
http://www.noetica.com/
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- Softwarealtitude
Altitude Software, is the leading independent contact centre vendor for unified interaction solutions. Altitude uCI™ Unified Customer Interaction suite over IP manages, measures, and improves relationships with each interaction from small to large or ...
http://www.altitude.com/
| | - Professional Telecommunications
In 1996 Vocalcom launched Hermes Pro, the first global call center solution based on a PCPBX server. Named the number one CTI IPPCBX solutions developer by IDC 2000, over 700 customers at 1200 locations in 20 countries are using this technology.Innov ...
http://www.ptelinc.com/
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- EchoPass
Echopass Corporation provides advanced IPbased call and contact center solutions as a service for midtolarge enterprises and government agencies through its unique EchoSystem service integration platform. Only Echopass delivers the promise of ondeman ...
http://www.echopass.com/
| | - Collection Resources
1997 The company’s first call center enhancement application, the ACD Data Collection & Reporting System© was released. ACD Data Collection & Reporting System provides Call Centers a flexible, low cost approach to ACD reporting. This application earn ...
http://www.monitoringmadeeasy.com/
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