| | - The Wicom
One of the most effective ways for a business in any industry to achieve a competitive advantage is by offering its customers superior service. But how can businesses provide todays customers with the speedy, reliable, and consistent customer service ...
http://www.sap.com/solutions/business-suite/crm/businesscommunications/inde...
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- Communications Portage
Portage Communications has sold over a thousand copies of its call center software products, Call Center Designer, SimACD, AgentTime Scheduler to call centers worldwide. Portage specializes in low cost workforce management solutions that are easy to ...
http://www.portagecommunications.com/
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- Telecommunications Trio
Trio Enterprise handle your companies customer contacts and helps all your employees focus on what they do best managing customer contacts. Switchboard attendants and customerservice agents can handle all of their work assignments using one and the ...
http://www.trio.com/web/home.aspx
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- Utilities for Call Centers
Was created to help make the Switch Administrators job easier. Our developers here, are also PBX developers for other companies. With that in mind we also have our wish lists and hopes that the vendor will fill in some of the gaps. Unfortunately with ...
http://www.utilcall.com/
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- Centers Diagnostics
XL Numerics can help you collect, manage and analyse your business data, with: Handson advisory services to help you work through strategic projects and make the best use of your corporate data Highlyfocused training for professionals who need the sk ...
http://www.acmdiagnostics.com/
| | - Wireless Division
In 2005, Information Services Extended, Inc. ISx, a privately held company based in Fort Lauderdale, Florida, USA, became part of Local Matters, and is now the Local Matters Voice and Wireless Division, Inc.The organization is a recognized leader in ...
http://www.isxinc.com/
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- The Verint
Founded in 1991 and acquired by Verint in July of 2006, Mercom’s exclusive business focus is the design, development, and marketing of the world’s best recording and evaluation solutions, scalable for contact centers large and small. Mercom’s product ...
http://www.mercom.com/
| | - The Softwarehansen
To use and automatically logs all telephone transactions including incoming, outgoing, local and long distance calls. Call costs are calculated in seconds and if applicable, surcharges are added.Over 100 reports are available using numerous search fu ...
http://www.hansensoftware.com/
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- Braxtel Communications
Founded in 1997, Braxtel Communications provides comprehensive customer contact solutions that enable organizations to more easily, effectively and economically manage their customer interactions across multiple channels, including phone, email, fax ...
http://www.braxtel.com/
| | - The Syntelate
Is a fast, flexible, cost effective campaign management solution, that allows call center managers and customer facing telephone operations, to ensure professional and profitable interaction with the customer. As well as being a powerful scripting to ...
http://www.syntelate.com/
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