Advanced Contact Centre Solutions ACCS provides professional contact centre consulting services and project facilitation. Our focus is on providing outcomes that develop and maintain an environment with increased efficiency and effectiveness. ACCS experience in contact centre workflow processes and technology has provided many organizations the ability to maximize their operational potential and provide value in meeting organizational expectations.ACCS was established by Louie Gazzola who has a successful record of over twenty years in strategic planning and implementing technologybased solutions in a number of industries. Louie’s career has focused on identifying the business needs and tailoring technology solutions to meet consumer and management expectations.The goal of ACCS is to provide professional consulting and advisory services to clients in call center strategy, processes, organization, and technology. This includes:

Telephone: 604.765.2276
Website: http://www.accs-consulting.com/