In more and more cases, call centres and contact centres are now the primary interface between your customers and your business. Whether over the phone, via your web site, fax, email or other means of communication, face to face contact is decreasing and contact through call centres and contact centres is increasing. Can you afford for your primary customer interface to be operating at less than peak efficiency?

Address: P.O. Box 479 Seaford, Victoria, 3198, Australia
Telephone: +61 (0)3 8648 6577
Fax: +61 (0)3 9766 6484
Website: http://www.ccaction.com.au/