| | - Contact Centre Action
In more and more cases, call centres and contact centres are now the primary interface between your customers and your business. Whether over the phone, via your web site, fax, email or other means of communication, face to face contact is decreasing ...
http://www.ccaction.com.au/
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- Training Service
CasamaMorton Training Service is a sole proprietorship owned by Mrs. Dolores Dolly Casama Morton, a Filipino citizen. Mrs. Morton is a 1989 graduate of University of Sto. Tomas College of Commerce and is a successful businesswoman in the fields of sa ...
http://casamamorton.tripod.com/
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- Barbara Burke
It is no coincidence that companies that have highly satisfied customers also have highly engaged employees. Research has proven that when an employee gets the right blend of rewards and recognition from their immediate supervisor, they feel more val ...
http://barbaraburke.com/
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- Communications
GDS Communications, Inc. wants to assist you with any aspect of your Nortel Symposium Call Center server or Nortel Contact Center Manager Server. Our most common engagements involve Supervisor and Manager Training. Our students always leave their tra ...
http://www.callgds.com/
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- The Company
As the leading Customer Contact Center consulting organization in the US, our business is to help clients around the world achieve their customer acquisition, development, profit and retention goals.We are expert in all facets that make up successful ...
http://www.oetting.com/
| | - The Strategies
Call Centres or Contact Centres are really a “business within a business.” Your Call Centre probably “touches” and influences more customers than any other part of your organization.In addition to managing customer expectations, your people must al ...
http://www.contactstrategies.com/aboutus.htm
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- Consulting Call Centre
CCD Consulting is a specialist consulting firm focusing on customer contact and service delivery strategies and processes. Across diverse industry sectors such as government, health, finance, education and energy, we work with our clients to identify ...
http://www.ccd.net.au/
| | - The Perfformiad
was founded in 2004 with a mission to improve service provided by Contact centre’s across the globe. With over 10 years experience in all areas of contact centre operations we want to help you find the sweet spot that means your customers are well ca ...
http://home.btconnect.com/perfformiad/
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- Consulting Berringhine
Berring Hine consulting group was founded in 1991 by consultants with considerable experience of working with complex organisations in the public and private sectors. Our consultants backgrounds include senior management posts in the public and priv ...
http://www.berring.co.uk/html/berring.html
| | - The McIntosh
McIntosh & Associates, a call center consulting firm, offers clients unparalleled expertise in the design, implementation and management of call center operations. We have developed a proprietary framework of more than 90 call center best practices t ...
http://www.mcintoshassociates.com/home/default.aspx
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